Cost Effective Sustainable Managed Services for Oracle Product Lifecycle Analytics
VerdantSMS is a complete support solution for your Oracle Product Lifecycle Analytics tool. Verdant offers high quality support from a team of expert Technologists, 24x7x365 on-call support, and an aggressively enforced Service Level Agreement – all for a significantly lower cost than supporting the application internally.
- Expert US-based staff of Technologists
- Service Level Agreement with Service Level Guarantees
- 24x7x365 On-call Support
- Automated monitoring system
- Customer Portal
- System Metrics Reports
Verdant offers functional support for your users, from simply training and troubleshooting to complex configuration issues, and opening a ticket on our Client Portal is all it takes to get the support your users need to stay productive. Our remote collaboration software allows a functional expert to connect to your user’s desktop and assist with the issue right away, avoiding the unnecessary delays and costs associated with travel.
Verdant’s years of Oracle Agile product experience and consultants seasoned in OPLA implementations ensure we can speak your language. We understand PLM analytics and reporting, and have unmet experience helping customers leverage the OPLA tool to meet their business intelligence needs. Whether you need to create an ad hoc report or design your own dashboard, our Technologists are skilled in helping our customers use the OPLA tool to meet their unique needs.